Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what data we may collect, how we use it, how we protect it, and the rights available to you. We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

What Data We Collect

We may collect personal information that you voluntarily provide to us when you contact us, submit an enquiry, subscribe to updates, or interact with our website. Depending on how you use the site, this may include:

• Your name and contact details, such as your email address, telephone number, or postal address.
• The contents of messages, enquiries, feedback, or other communications you send to us.
• Information you provide when requesting support or further information.
• Technical information, including your IP address, browser type, device type, operating system, and general website usage information.
• Cookie and similar technology data, as described in the Cookies section below.

You should avoid sending sensitive personal information through general contact forms or email unless it is specifically requested and appropriate for the purpose.

How We Use Data

We use personal information only for legitimate and relevant purposes, including:

• Responding to your questions, requests, and enquiries.
• Providing, maintaining, and improving our website and services.
• Understanding how visitors use our website and identifying areas for improvement.
• Managing website security, preventing fraud, and detecting misuse.
• Sending service-related communications where necessary.
• Meeting legal, regulatory, accounting, or administrative requirements.

We process your information only where we have a lawful basis to do so. This may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests in operating and improving the website. We do not sell your personal information to third parties.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the requested service, resolve disputes, maintain appropriate records, or comply with legal obligations.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help a website remember information and understand how visitors use its pages.

Cookies may be used to:

• Ensure that essential website functions operate correctly.
• Remember preferences and improve your browsing experience.
• Understand website traffic and performance.
• Support security and prevent abusive or fraudulent activity.

Where required by law, we will request your consent before using non-essential cookies. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages. These websites operate independently and have their own privacy policies and data practices. We are not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information or using its services. Our website may include a link to our social or online presence at https://x.com/.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure. These measures may include access controls, secure website practices, monitoring, and appropriate internal procedures.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should take reasonable precautions when using the internet, including keeping your devices and account credentials secure.

User Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to processing based on legitimate interests.
• Request the transfer of certain information to you or another organisation.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise a right, we may need to verify your identity and confirm the details of your request. We will respond within the timeframe required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how your information is handled, please contact us:

• Email: [email protected]
• Phone: +49 966 8522
• Address: 28 Oak Avenue, Germany

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be published on this page with the revised effective date.